  {"id":426,"date":"2017-11-16T17:52:06","date_gmt":"2017-11-16T22:52:06","guid":{"rendered":"http:\/\/www.montclair.edu\/information-technology\/?page_id=426"},"modified":"2025-09-29T10:28:47","modified_gmt":"2025-09-29T14:28:47","slug":"activatemanage-netid-password","status":"publish","type":"page","link":"https:\/\/www.montclair.edu\/information-technology\/activatemanage-netid-password\/","title":{"rendered":"Activate\/Manage NetID and Password (Students)"},"content":{"rendered":"<p>To enhance security, you must use multifactor authentication with your NetID. Please follow the steps below to claim your NetID and set up multifactor authentication on your account.<\/p>\n<p><strong>**Important**<\/strong> Ensure you always have access to a mobile phone when using University applications.<\/p>\n<p><strong>Jump To&#8230;<\/strong><\/p>\n<ul>\n<li><a href=\"#yournetid\">Your Ä¢¹½ÊÓÆµ NetID<\/a><\/li>\n<li><a href=\"#multifactor\">Enabling Multifactor Authentication<\/a><\/li>\n<\/ul>\n<h2 id=\"yournetid\">Your Ä¢¹½ÊÓÆµ NetID<\/h2>\n<span class=\"prpl-button\"><a href=\"https:\/\/iams-amc.montclair.edu\/page-intro\">NetID Account Management Center<\/a><\/span>\n<p><strong>Students are encouraged to update their personal email addresses, mobile phone numbers, and emergency contact information in NEST to ensure a seamless process.<\/strong><\/p>\n<ul>\n<li><a href=\"#netid\">What is a NetID?<\/a><\/li>\n<li><a href=\"#claim\">How do I Claim my NetID?<\/a><\/li>\n<li><a href=\"#lost\">How do I Reset my Lost NetID Password?<\/a><\/li>\n<li><a href=\"#change\">How do I Change my NetID Password?<\/a><\/li>\n<\/ul>\n<h3 id=\"netid\">What is a NetID?<\/h3>\n<p>Your University NetID comprises your last name, first initial, and a number, i.e., smitha1. This is the ID you will use to access most systems and online services on campus. You can manage your NetID via the <a rel=\"noopener\" href=\"https:\/\/iams-amc.montclair.edu\/page-intro\" target=\"_blank\">NetID Account Management Center<\/a>\u00a0website.<\/p>\n<h3 id=\"claim\">How do I Claim my NetID?<\/h3>\n<div class=\"prpl-step-group\"><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">1<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer open\"><div class=\"prpl-drawer-header\">Admissions Email<\/div><div class=\"prpl-drawer-content\">\n<p>When a student is accepted to Ä¢¹½ÊÓÆµ and pays their New Student Deposit (if required), they will receive an email from University Admissions to their personal email address about how to claim their University NetID.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">2<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Policies and Procedures<\/div><div class=\"prpl-drawer-content\">\n<p>Students will be directed to the\u00a0<a rel=\"noopener\" href=\"https:\/\/iams-amc.montclair.edu\/page-intro\" target=\"_blank\">NetID Account Management Center<\/a>\u00a0website, where they must enter their University NetID and accept the Ä¢¹½ÊÓÆµ IT Policies and Procedures.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/enter-netid.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/enter-netid.png.0.1x.generic.jpg\" alt=\"Enter NetID and press next\"\/><\/figure>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">3<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Verification<\/div><div class=\"prpl-drawer-content\">\n<p>Students will be asked what method they would like to receive their verification link.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-verification-link.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-verification-link.png.0.1x.generic.jpg\" alt=\"Choose your preferred verification delivery method\"\/><\/figure>\n<ul>\n<li>If a student selects email verification they will be sent a link to their personal email address with further instructions.<\/li>\n<li>If a student selects SMS text message, they will be sent a verification code to their mobile phone number to input on the reset page.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">4<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Challenge Questions<\/div><div class=\"prpl-drawer-content\">\n<p>After verifying their University NetID, the student will be asked to answer one of four Challenge Questions:<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-challenge-questions.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-challenge-questions.png.0.1x.generic.jpg\" alt=\"Answer one of four challenge questions\"\/><\/figure>\n<ul>\n<li>What are the last four digits of your Social Security Number?<\/li>\n<li>What is the first and last name of one of your emergency contacts (ex. John Smith)?<\/li>\n<li>What is the area code+ phone number of one of your emergency contacts (ex. ### ###-####)?<\/li>\n<li>What are the last four digits of your CWID?<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">5<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Set Password<\/div><div class=\"prpl-drawer-content\">\n<p>The student will be asked to set their password and confirm their new password.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-create-password.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-create-password.png.0.1x.generic.jpg\" alt=\"Set and confirm your NetID password\"\/><\/figure>\n<p>When creating a password, follow the following password rules:<\/p>\n<ul>\n<li>Minimum of 10 characters and satisfy other rules or have a minimum passphrase length of 20 characters<\/li>\n<li>At least one capital letter or a minimum password length of 20 characters<\/li>\n<li>No spaces at the beginning or end of the password<\/li>\n<li>At least one lower case number or minimum password length of 20\u00a0characters<\/li>\n<li>At least two special characters or numbers or a minimum password length of 20\u00a0characters<\/li>\n<li>Maximum length of 128\u00a0characters<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">6<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">NetID Setup Completed<\/div><div class=\"prpl-drawer-content\">\n<p>After setting their password, the student is ready to log into anything requiring their University NetID and password.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-claimed.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-claimed.png.0.1x.generic.jpg\" alt=\"You have completed the account claiming process!\"\/><\/figure>\n<\/div><\/div><\/div><\/div><\/div>\n<p style=\"text-align: right\"><a href=\"#top\">Back to Top<\/a><\/p>\n<h3 id=\"lost\">How do I Reset my Lost NetID Password?<\/h3>\n<div class=\"prpl-step-group\"><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">1<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer open\"><div class=\"prpl-drawer-header\">Select Forgot Password<\/div><div class=\"prpl-drawer-content\">\n<p>Visit the\u00a0<a rel=\"noopener\" href=\"https:\/\/iams-amc.montclair.edu\/page-intro\" target=\"_blank\">NetID Account Management Center<\/a>\u00a0website and select the \u201cForgot Password\u201d link.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-verification.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-verification.png.0.1x.generic.jpg\" alt=\"NetID reset password verification link selection\"\/><\/figure>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">2<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Input NetID<\/div><div class=\"prpl-drawer-content\">\n<p>Students must input their University NetID and select Submit.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">3<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Verification<\/div><div class=\"prpl-drawer-content\">\n<p>Students will be prompted to receive a password verification link via email or a verification SMS text message.<\/p>\n<ul>\n<li>If a student selects email verification they will be sent a link to their personal email address with further instructions.<\/li>\n<li>If a student selects SMS text message, they will be sent a verification code to their mobile phone number to input on the reset page.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">4<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Challenge Questions<\/div><div class=\"prpl-drawer-content\">\n<p>After verifying their University NetID, the student will be asked to answer one of four Challenge Questions:<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-challenge-questions.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-challenge-questions.png.0.1x.generic.jpg\" alt=\"NetID password reset challenge questions\"\/><\/figure>\n<ul>\n<li>What are the last four digits of your Social Security Number?<\/li>\n<li>What is the first and last name of one of your emergency contacts (ex. John Smith)?<\/li>\n<li>What is the area code+ phone number of one of your emergency contacts (ex. ### ###-####)?<\/li>\n<li>What are the last four digits of your CWID?<\/li>\n<\/ul>\n<p>If a student previously confirmed their email address or mobile phone number, they may be asked two challenge questions in lieu of a verification email link or SMS code.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">5<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Set New Password<\/div><div class=\"prpl-drawer-content\">\n<p>The student will be asked to set their password and confirm their new password.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-new-password.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-new-password.png.0.1x.generic.jpg\" alt=\"Set a new NetID password\"\/><\/figure>\n<p>When creating a password, follow the following password rules:<\/p>\n<ul>\n<li>Minimum of 10 characters and satisfy other rules or have a minimum passphrase length of 20 characters<\/li>\n<li>At least one capital letter or a minimum password length of 20 characters<\/li>\n<li>No spaces at the beginning or end of the password<\/li>\n<li>At least one lower case number or minimum password length of 20\u00a0characters<\/li>\n<li>At least two special characters or numbers or a minimum password length of 20\u00a0characters<\/li>\n<li>Maximum length of 128\u00a0characters<\/li>\n<\/ul>\n<p><strong>You cannot use a previously used password.<\/strong><\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">6<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Confirmation<\/div><div class=\"prpl-drawer-content\">\n<p>After successfully creating their new password, the student will be able to login to any service requiring their University NetID and password.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-successful.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-reset-password-successful.png.0.1x.generic.jpg\" alt=\"Password reset complete\"\/><\/figure>\n<p>The student will also receive an email to their personal email address confirming that they had recently changed their password and steps to take in case this was done maliciously.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n<p style=\"text-align: right\"><a href=\"#top\">Back to Top<\/a><\/p>\n<h3 id=\"change\">How do I Change my NetID Password?<\/h3>\n<div class=\"prpl-step-group\"><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">1<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer open\"><div class=\"prpl-drawer-header\">Login<\/div><div class=\"prpl-drawer-content\">\n<p>If a student wants to change their password, they can log into the <a rel=\"noopener\" href=\"https:\/\/iams-amc.montclair.edu\/page-intro\" target=\"_blank\">NetID Account Management Center<\/a>\u00a0website using their NetID and current password.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">2<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Policies and Procedures<\/div><div class=\"prpl-drawer-content\">\n<p>Upon logging in, students may need to read and accept the Ä¢¹½ÊÓÆµ IT Policies and Procedures.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">3<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Select Change Password<\/div><div class=\"prpl-drawer-content\">\n<p>After logging in, students can use the menu on the front page to \u201cchange the password on your already active account\u201d<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-change-password-account-home.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-change-password-account-home.png.0.1x.generic.jpg\" alt=\"NetID Account Management Center\"\/><\/figure>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">4<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Challenge Question<\/div><div class=\"prpl-drawer-content\">\n<p>On this page, the student must enter their current password, their new password and answer a challenge question.<\/p>\n<figure class=\"responsive-image-holder wp-caption alignnone\"><img decoding=\"async\" class=\"mlt-responsive-image\" data-original-image=\"\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-change-password-form.png\" src=\"\/responsive-media\/cache\/information-technology\/wp-content\/uploads\/sites\/168\/2019\/03\/netid-change-password-form.png.0.1x.generic.jpg\" alt=\"Change password form\"\/><\/figure>\n<p>The Challenge Questions consist of the following questions:<\/p>\n<ul>\n<li>What are the last four digits of your Social Security Number?<\/li>\n<li>What is the first and last name of one of your emergency contacts (ex. John Smith)?<\/li>\n<li>What is the area code+ phone number of one of your emergency contacts (ex. ### ###-####)?<\/li>\n<li>What are the last four digits of your CWID?<\/li>\n<\/ul>\n<p><strong>Please Note:<\/strong> Students can only skip each challenge question one time.<\/p>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">5<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Password Rules<\/div><div class=\"prpl-drawer-content\">\n<p>When creating a password, follow the following password rules:<\/p>\n<ul>\n<li>Minimum of 10 characters and satisfy other rules or have a minimum passphrase length of 20 characters<\/li>\n<li>At least one capital letter or a minimum password length of 20 characters<\/li>\n<li>No spaces at the beginning or end of the password<\/li>\n<li>At least one lower case number or minimum password length of 20\u00a0characters<\/li>\n<li>At least two special characters or numbers or a minimum password length of 20\u00a0characters<\/li>\n<li>Maximum length of 128\u00a0characters<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><div class=\"prpl-step\"><div class=\"prpl-step-number\"><span class=\"label-part\">Step<\/span> <span class=\"number-part\">6<\/span><\/div>\n<div class=\"prpl-step-content\"><div class=\"prpl-drawer\"><div class=\"prpl-drawer-header\">Confirmation<\/div><div class=\"prpl-drawer-content\">\n<ul>\n<li>After the student successfully changes their password, they will be returned to the main University NetID webpage with a success message.<\/li>\n<li>The student will also receive an email to their personal email address confirming that they had recently changed their password and steps to take in case this was done maliciously.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>\n<h2 id=\"multifactor\">Multifactor Authentication<\/h2>\n<p>All students are required to install the DUO mobile app on their device for Multifactor Authentication.<\/p>\n<ul>\n<li><a rel=\"noopener\" href=\"https:\/\/www.montclair.edu\/information-technology\/security\/duo-mfa\/#initial-enrollment\" target=\"_blank\">How do I Set Up MFA Authentication?\u00a0<\/a><\/li>\n<li><a href=\"https:\/\/www.montclair.edu\/information-technology\/security\/duo-mfa\/#faq\">MFA Frequently Asked Questions<\/a> (Scroll down to FAQs)<\/li>\n<\/ul>\n<p style=\"text-align: right\"><a href=\"#top\">Back to Top<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>To enhance security, you must use multifactor authentication with your NetID. Please follow the steps below to claim your NetID and set up multifactor authentication on your account. **Important** Ensure you always have access to a mobile phone when using University applications. Jump To&#8230; Your Ä¢¹½ÊÓÆµ NetID Enabling Multifactor Authentication Your Ä¢¹½ÊÓÆµ NetID Students are [&hellip;]<\/p>\n","protected":false},"author":119,"featured_media":3983,"parent":0,"menu_order":196,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-426","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/426","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/users\/119"}],"replies":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/comments?post=426"}],"version-history":[{"count":33,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/426\/revisions"}],"predecessor-version":[{"id":25733,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/pages\/426\/revisions\/25733"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media\/3983"}],"wp:attachment":[{"href":"https:\/\/www.montclair.edu\/information-technology\/wp-json\/wp\/v2\/media?parent=426"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}